Shipping policy
Shipping Policy
Effective Date: 16/07/2026
Welcome to Sourced. ! This Shipping Policy outlines the terms and conditions for shipping products purchased from us.
1. Order Processing Time
- Orders are processed within 1 business day.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email with tracking information once your order is shipped.
2. Shipping Rates and Delivery Estimates
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Royal Mail Tracked 24 | [1-2] business days | FREE |
Free shipping on all orders.
Delivery delays may occasionally occur due to unforeseen circumstances such as weather or carrier issues.
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3. International Shipping
We ship internationally to the following destinations:
- European Union – all 27 member states
- United States – all 50 states
Delivery times and shipping costs vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs duties, import taxes, or fees imposed by the destination country — these are the responsibility of the customer and are not included in the item price or shipping cost.
If your country isn't listed above, please contact us before ordering to check availability.
4. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain products may be restricted from shipping to specific regions due to regulations.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using https://www.royalmail.com/track-your-item
6. Lost, Stolen, or Damaged Packages
- We are not responsible for lost, stolen, or damaged packages.
- If your package is lost or damaged in transit, please contact the shipping carrier to file a claim.
- If you need assistance, contact our support team at sourced.eu@gmail.com
7. Returns and Exchanges
- All sales are final. Please refer to our Return Policy
Contact Us
If you have any questions or need further assistance, please contact us at:
- Email: sourced.eu@gmail.com
- Phone: +44 7541 044 777