Refund policy

 

Return Policy

Effective Date: 28/01/2026

At Sourced., all sales are final. However, if an error occurs on our end (such as incorrect items or defective products), we are committed to resolving the issue.

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1. Eligibility for Returns

• Returns are only accepted if there is a mistake on our part (e.g., wrong item sent, defective product).
• To initiate a return request, contact us within 7 days of receiving your order at sourced.eu@gmail.com.

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2. Return Approval Process

• Once your return request is submitted, we will review the issue and either approve or deny the request.
• If your request is approved, you must ship the item back to us within 3 working days from the approval date, A shipping label will be provided for you.

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3. Conditions for Return Approval

• The product must be unworn, unused, and undamaged to qualify for a refund.
• If the product is returned in unacceptable condition (damaged or worn), we will deny the return and send the item back to you.

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4. Refund Process

• Approved returns will be processed, and a refund will be issued to your original payment method within [3-7 business days] after we receive and inspect the item.
• Shipping costs are non-refundable.
• Return costs will be deducted from refund.

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Contact Us
If you have any questions or concerns regarding your return, please reach out to us at:

• Email: sourced.eu@gmail.com
• Phone: +44 7541 044 777

  

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